1. ◉ Eligibility Verification——Only products that are kept in unused, undamaged and original packaging conditions can be accepted for return applications. Products with traces of personal use, structural damage or missing supporting parts will be excluded from the available return scope.
2. ◉ Application Submission——Users need to initiate return applications through designated service channels and provide corresponding item condition descriptions as required, so as to facilitate preliminary screening and verification of applications.
3. ◉ Processing Principle——Our team will conduct comprehensive assessment on each return application in a fair and standardized manner. For all compliant applications, we will try our best to advance the service process efficiently.
4. ◉Service Explanation——The final processing result of return applications shall be subject to the comprehensive verification of item actual conditions and service rule standards. We reserve the right to make reasonable adjustment on service processing methods according to actual situations.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.